The Voice of the Customer: More Than Just a PowerPoint Slide
Michael Brito
Brand Advocacy
If you love your customers and employees, they will love you back and tell others. This is brand advocacy. It’s never too late to consider building and integrating brand advocacy into your digital marketing programs. Legendary brands know this. And you can too. Read below.
Defining Digital Customer Experience Strategy: It Matters for Business
Michael Brito
Customer Obsession: A Guide for a Better Marketing Strategy
Michael Brito
Best Practices for Crafting Effective Brand Ambassador Programs
Michael Brito
A Masterclass in Building a Customer Engagement Strategy for Brands
Michael Brito
Social Media Customer Service: What’s Old Should Be New Again
Michael Brito
How to Build Customer Advocacy for Business
Michael Brito
Unlocking the Power of Genuine Brand Advocacy: An Insider’s Perspective
Michael Brito
Digital Ecosystem: Connecting Internal, External Audiences, Data & Platforms
Michael Brito
Maslow’s Hierarchy Of Needs: An Employee Engagement Model
Michael Brito
Employee Advocacy Programs on Social Media is a Best Practice
Michael Brito