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Updated: March 2, 2023
How Conversational AI will Impact Marketing and Public Relations
ChatGPT has earned the media’s attention, pundits, analysts, influencers, and everyone in between. I can’t go a day without scrolling through my feed and seeing posts about innovations, AI replacing jobs, or robots taking over the world.
Hot Take: Social Technologies to Watch in 2023
Social media listening. Wait, what’s the big deal? It’s 2023. If you made it this far and still rolling your eyes, keep reading. You may not yet realize the full potential of social technologies or how to apply the data-driven insights to more than just community management. Note: Social listening isn’t just monitoring a hashtag.