Social Listening Archives

How Can Social Media Listening Increase Customer Advocacy?

Article

Customer advocacy happens when every decision made within a company is centered around customer obsession and improving relationships.

16th Nov 2021

Brandwatch Alternatives: A Look at Their Top Competitors

Article

Here are a few of the top Brandwatch alternatives that can help with social media monitoring, customer listening and influencer analytics.

14th Nov 2021

[VIDEO] How to Anticipate Customer Needs Using Social Listening Data

Video

Understanding customer needs using data and analytics should be the primary focus of marketing and communications teams in 2022.

09th Nov 2021

AI-Enabled Consumer Intelligence Platforms: The Forrester New Wave

Article

The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms report breaks down the social listening platforms from previous years.

17th Oct 2021

Consider These 3 Things When Building a Social Media Dashboard

Article

When looking to invest in a social media dashboard, you’ll need to consider 3 important factors–cost, user access and ease of use.

15th Oct 2021

Best Brands on Social Media: You Won’t Be Surprised Who’s on Top

The list of the best brands on social media as measured by total mentions, engagement and the context of the conversation.

14th Oct 2021

Identifying the Top PR Media Monitoring Services, Tools & Software

Article

Media monitoring tools, services & software are necessary to get a pulse as to the overall media coverage about a product or brand.

19th Sep 2021

[VIDEO] Social Brand Monitoring Can Unlock Relevance & Engagement

Video

Social brand monitoring has the power to uncover white space in the market in order to capitalize on relevance and track brand health online.

07th Sep 2021

[VIDEO] The Best Way To Use Social Media Listening Tools For Strategy

Video

The best way to use social media listening tools is to segment the conversation across all channels in order to create a better strategy.

[VIDEO] Social Media Intelligence: It’s Time To Upgrade Your Strategy

Video

It’s time to build your social media intelligence strategy and start using analytics and insights to make data-driven decisions.

02nd Jul 2021

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Customer advocacy happens when every decision made within a company is centered around customer obsession and improving relationships.

Here are a few of the top Brandwatch alternatives that can help with social media monitoring, customer listening and influencer analytics.

Understanding customer needs using data and analytics should be the primary focus of marketing and communications teams in 2022.

The Forrester New Wave™: AI-Enabled Consumer Intelligence Platforms report breaks down the social listening platforms from previous years.

When looking to invest in a social media dashboard, you’ll need to consider 3 important factors–cost, user access and ease of use.

The list of the best brands on social media as measured by total mentions, engagement and the context of the conversation.

Media monitoring tools, services & software are necessary to get a pulse as to the overall media coverage about a product or brand.

Social brand monitoring has the power to uncover white space in the market in order to capitalize on relevance and track brand health online.

The best way to use social media listening tools is to segment the conversation across all channels in order to create a better strategy.

It’s time to build your social media intelligence strategy and start using analytics and insights to make data-driven decisions.

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