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Browsing: Enterprise Social Media

.. and here is the crazy thing, it’s started way back in 2006. For the skeptics that think that social business (or whatever you want to call it) doesn’t exist or just the latest buzz word, ...

Most of my career was spent working for some pretty big companies here in Silicon Valley.  Over the last decade, I have worked for Hewlett Packard, Yahoo! and Intel and have learned some interesting things along ...

The cycle started just this time last year when Attensity acquired Biz360 and Lithium aquired ScoutLabs. This time, the roles are a little reversed. Just last week, Meltwater Group (Client) acquired social CRM start up Jitterjam ...

Not only are these social technologies driving innovation in the way consumers and business interact with each other, they are also mentioned in my upcoming social business book, Smart Business, Social Business. What I have learned throughout my ...

So I am writing a book and I am super excited about it. I have been thinking about it for a few years now and finally decided to step up to the plate and get it ...

A big thank you to Smart Brief for giving me a sneak peek into this report which they will officially make public next week.  They recently partnered with market research firm Summus, Ltd. to create a ...

Organizations cannot have effective, external conversations with consumers, unless they can have effective internal conversations first. And when I refer to internal conversations, I mean much more than a few monthly conference calls and a collaboration ...

Is one that is collaborative, internally Has an open, honest and transparent culture Thrives with teamwork and constant communication Looks beyond internal organizations and business titles Equips and encourages employees to engage with customers Is hungry ...