According to a recent study released by Vitrue last week, Facebook Fans are valued at $3.60 each in earned media for brands. Not everyone was happy with the study and a few even poked holes in the formula and assumptions made. I also wrote about it here if you’re interested. Despite the formula flaws, I do think it’s a good start to something many marketers are looking for – i.e. what’s the return on investing budget and human capital on a Facebook fan page? In fact, working on the brand side for many years, this question arises daily. And, the reality is that we may never know the true value of a fan because human behavior changes all the time and technology isn’t quite there yet; not to mention the possible privacy implications. I do feel that calculating fan value needs to involve more than just impressions. For now though, I am okay with that.
Here is a quick recap of the formula used to calculate the valuation:
1M impressions x 2 posts x 30 days = 60M impressions
60M impressions / 1000 x $5 CPM = $300,000
$300,000 x 12 months = $3.6M
$3.6M / 1M fans = $3.60
Using this same formula, I did some quick research and found 10 high profile brands and calculated their fan value. You will be surprised and some of the results:
Now for those of you who are deficient in math like myself, you will notice that the value of each fan is solely based on the assumed $5 CPM and the frequency of monthly posts. The value doesn’t change if you have 50,000 fans or 6,000,000 fans.
Also, in analyzing each of each of these fan pages, I am most impressed with the NBA. They are doing polls, asking questions, posting videos; wallpaper downloads, linking to their e-commerce store, and their fans are extremely engaged.
If you work for a brand and have a stagnant fan page or if you are thinking about launching one; here are few pointers which might be useful.
Disclosure: Starbucks is an Edelman client.