What I have learned about Twitter this far

Here are some random things I have learned about Twitter in the last 2 years, in no real intelligent order – completely random and off the top of my head as I sit in my hotel room in Las Vegas, gearing up for the Clio Awards.

I use Twitter for business and personal and it works for me. I am careful not to bombard those who follow me with too many marketing messages. I realize the business value of Twitter so I frequently tweet about Intel.  I track my retweets and click throughs to Intel-related content and it’s relatively high; more so than search or display advertising. Volume is low but that’s fine; it’s about building trustworthy relationships.

I wrote a twitter manifesto about a year ago and I don’t necessarily think the same way I did back then; although I still follow the 80/20 rule.  80% of my tweets are conversational, personal or general industry related. The 20% is Intel specific.

I look at every new profile that follows me and I don’t always reciprocate. I usually won’t follow back if their profile is filled with one way bit.ly marketing messages; they have no bio or picture; they are in multi level marketing; they are a self proclaimed social media expert; they are following thousands of people and only have a couple of hundred followers; and of course they have no updates. 

I only follow people I think I can learn from.  I try and provide some level of value to those who follow me as well.

I try and limit the “I am eating _____ “and “I am wearing ____” tweets. 

Once in a while, I check to see who stopped following me and often wonder why.  Sometimes I unfollow back out of spite, sometimes I don’t. 

Twitter is full of egos and I am cool with that.  Frequent retweets of my content often stroke my ego too. I don’t brag about the number of followers I have nor do I ask for people to follow me, except here on my own domain.

I get irritated when people RT a RT that was their original tweet. It doesn’t make sense to me and it feels somewhat spammy. It also bugs me when people tweet the same message twice … could be grounds for unfollowing peeps; even though I may have done this once or twice in my past life.

It used to bother me when certain people follow me; and after I reciprocate, they unfollow me for the sole purpose of inflating their follower ratio. If I come across this, I usually just unfollow. 

The birth of twitter has somehow created a multitude of social media experts who have been working in social media for 10 years or more. I wrote about this in a rant here and still feel the same.

And yes, brands do belong on twitter; but need to be human when doing so.

And since I am here on my own domain, I will humbly ask that if I offer any value whatsoever, consider subscribing to my feed or following me on twitter.

Author: Michael Brito
Michael Brito is a Vice President of Social Media at Edelman Digital. All thoughts and opinions on this blog are his own and do not necessarily reflect those of his employer or clients; neither past or present. Feel free to follow him on Twitter or subscribe to this blog.
  • I completely agree with your statement that egos weigh heavily wrt Twitter.  The thing I wonder the most about Twitter is ... . "who is listening"?  I think that this is typical of our society... Twitter is constantly about me, me, me.... people saying what they are interested in... people talking about where they are going... but, how many people are actually reading the Tweets of others... particularly, those that follow tons of people.  If you are doing that, Twitter is effectively useless.  Yet, I see it ALL the time.

  • I think as time goes on, people, businesses, groups, etc will figure out new ways to leverage Twitter.  Building your community carefully is one of the many tactics that will need to be evaluated in terms of utilizing Twitter successfully for your business or personal use.
  • I think as time goes on, people, businesses, groups, etc will figure out new ways to leverage Twitter.  Building your community carefully is one of the many tactics that will need to be evaluated in terms of utilizing Twitter successfully for your business or personal use.
  • People who follow and the unfollow bother me as well. I guess their ration means that much to them.
  • gie
    yes, that is so right! Twitter's community is something you do with balance and study. you need to establish personal branding but at the same time, you need to apply some normalcy--do what a normal person would; act and interact as such. I guess there is time for everything--being a person and being a marketer, and you should know when to apply either one of them for a certain situation. =)
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